Need help? Email support@twelvetokens.com and include your iPhone model and iOS version if something isn't working.
How a draw works
- Create a group and add everyone's names. Add card codes if you are using labeled envelopes.
- Add any rules, such as two people who should not pick each other.
- Tap Start the draw. The app decides every pick at once, so nobody can end up with themselves.
- Pass the phone. Each person taps their name, presses Draw, sees their pick, then taps Got it to hide it.
Common questions
What is the organizer PIN for?
The gear button opens settings, which can show everyone's picks. The PIN keeps those settings away from curious guests. You create it the first time you open settings.
I forgot the PIN.
The PIN cannot be recovered, because nothing leaves your phone. Deleting and reinstalling the app clears it, but that also deletes your saved groups.
Someone forgot who they picked.
Open the group's settings and choose Show one person's pick again.
Can I redo the draw?
Yes. In group settings, choose Reset the whole draw. Your people, codes and rules are kept, and the next draw avoids repeating the previous pairs when it can.
Why can't the draw start?
A draw needs at least 3 people, unique names, and rules that still leave everyone someone to pick. If the rules make a draw impossible, remove one and try again.
Does it work on more than one phone?
No. Each group lives on the iPhone where it was created, and the draw is designed to pass one phone around the room.